Performance Improvement & Sustainability

“To provide innovative solutions to behavioral health teams as they improve efficiencies and expand care pathways across social systems.” 

The mission of SAE’s Performance Improvement & Sustainability (PI&S) focuses on the critical link between building integrated behavioral health assets to sustain care access points, reducing client barriers across the Social Determinants of Health, https://health.gov/healthypeople/priority-areas/social-determinants-health. Toward these ends, we have the strong experience in identifying root causes (financial, technological, personnel, procedural) of inefficiencies that can prevent timely access to care. 

Operational efficiency is the capability of any organization to deliver service care, continuous improvement with accountability, and collaboration across the internal and external enterprise system. In the end, all activity intends to deliver services in the most efficient way possible. 

The PI&S arm of SAE seeks to help you optimize efficiencies along with new and future changes in federal and state payment streams such as Medicaid and expansions to community-based programs, ensuring the ability to deliver care to clients facing life adversities impacting their Social Determinants of Health (SDOH). We work with our clients to apply structured methodologies across functions (case management, screening and referrals, crisis intervention) to reduce waste, increase efficiency, and streamline critical processes, with an eye toward upholding a team’s own approved and existing frameworks (Primary Care Behavioral Health Model, Patient Centered Medical Home, Certified Community Behavioral Health Clinic, Other Integrated Behavioral Health approaches).

The figure below illustrates a transfer of learning that occurs when stakeholders tap into our extensive support repository. For example, involvement in the Community of Practice (CoP) exchanges and a focused consultation experience (left-hand side of graphic) may influence team performance and uptake of innovations (specific to team needs) in the host organizational settings.