Performance Improvement – Initial Strategies
SAE Behavioral Health Services offers a progressive set of consulting modules to improve your agency’s service effectiveness and the quality-of-care experience of your clients. The integration of fiscal sustainability and the quality of clinical care will be defined in Service Line: Fiscal Alignment and Sustainability. Each module noted here builds on the previous one, integrating clinical, technological, and fiscal processes.
For more information about key themes across modules, click here:Key Themes Across Modules
- Progressive Engagement: Each module builds sequentially, ensuring alignment between population knowledge acquisition, evolving clinical practice, and fiscal operations.
- Multidisciplinary Expertise: Teams combine evaluators, clinicians, public health experts, peer specialists, EHR consultants, and fiscal experts.
- Quantifiable Impact: Emphasis on measurable deliverables, including population data, patient outcomes, satisfaction scales, and potential fiscal movement and support of new services.
- Technology Integration: Strengthening EHR systems is central to capturing actionable data.
- Sustainability Focus: This service line, along with emerging financial and operational strategies, is the basis for Fiscal Alignment and Sustainability. Together, they comprise the integration of fiscal and clinical interventions to support more effective agency services that ensure providers will survive and even thrive in this current healthcare environment.
- Know Your Populations: SAE can offer a clear population profile that guides tailored, effective service planning.
WE HELP YOUR AGENCY’S WORKFORCE
AND THE PATIENTS AND COMMUNITIES THEY SERVE
THRIVE!
Know Your Populations
Team: Evaluation specialists, public health consultant, EHR/technology consultant, behavioral health clinician.
Goal: Help providers define and understand the populations they serve.
Approach: Use public health data to supplement traditional behavioral health data sources.
- Leverage SAE’s expertise from 31+ SAMHSA-funded evaluations.
- Apply EHR analytics to capture population characteristics.
- Incorporate clinical expertise, especially in co-occurring behavioral and physical health conditions.
Deliverable: A clear population profile that guides tailored, effective service planning.
Service Delivery & Patient Experience
Team: Clinicians, evaluation specialists, a public health consultant, an EHR consultant, a peer specialist.
Goal: Strengthen clinical care processes and measure their impact on patient outcomes and satisfaction.
Approach:
- Map the full patient journey: intake, treatment, discharge.
- Measure patient experiences and family involvement at each touchpoint.
- Ensure clinical interventions are timely, evidence-based, and quantitatively assessed.
- Use EHR optimization to capture relevant clinical data for reporting, oversight, and care planning.
- Apply evaluation methods to quantify intervention outcomes and trend patient progress.
Deliverable: A patient-centered, data-driven care system that improves outcomes and efficiency.
Evolving Fiscal Sustainability
Team: Fiscal specialists (with experience from prior SAE projects), potential input from additional experts.
Goal: Align current financial operations with clinical care to prepare your agency for the long-term fiscal sustainability concepts that form the basis for the “Follow The Money” processes noted in Fiscal Alignment and Sustainability.
Approach:
Discovery Phase – Evaluate current fiscal operations and their potential ability to support evolving clinical work.
- 1. Initial Action Plan –Identify financial processes that can strengthen reimbursement strategies that have the capacity to move fiscal support to new and effective clinical interventions.
Deliverable: An initial practical financial sustainability plan, integrated with clinical and operational goals.
