Certified Community Behavioral Health Centers must implement Care Coordination activities at the clinic and client service levels. These activities have the potential to improve the effectiveness, safety, efficiency, and healthcare team well-being of the CCBHC system of care. When well-designed and well-delivered, care coordination improves outcomes for everyone: Clients, Providers, and Payers.
Join us in this discussion of the role of care coordination in CCBHCs and strategies to plan and implement these activities in your clinic.
Learning Objectives
Define and understand care coordination within the CCBHC model of care; Identify the components of care coordination; Recognize the differences between care coordination and case management; Understand the role that population health management plays in effective care coordination activities; Consider strategies for successful care coordination implementation.
The recording is available here.
BIOS
Rhonda Bohs, Ph.D., has over 25 years of experience in conducting research and program evaluation including serving as the lead evaluator for multiple SAMHSA-funded initiatives. Additionally, Dr. Bohs has served as Site Investigator for activities in the NIDA Clinical Trials Network and as Co-Principal Investigator on a P20 Research Center grant in collaboration with Florida International University and funded through the National Center on Minority Health Disparities.
Dr. Bohs received her M.S. degree in Research and Ph.D. in Applied Experimental Psychology with an emphasis in Social Psychology from Saint Louis University. She has conducted research and program evaluation in health disparities, as well as program evaluation in hospital, community mental health centers, health departments, community based organizations and business settings. Throughout her career, Dr. Bohs has developed an expertise in implementing and evaluating programs targeting special populations, hard‑to‑reach populations, and in developing and implementing systems of care strategies within community based organizations and integrating behavioral and primary health service delivery systems.
Dr. Bohs is also SAE’s Director of Operations.
Cara Renzelli, PhD, MBA has dedicated her career to creating linkages between clinical practice and the application of data to advance organizations and enhance the lives of those they serve. After spending nearly a decade in various roles at an NIAAA-funded research center, she joined one of the region’s largest substance use treatment providers at that time, where she developed a department of research and program evaluation.
Over the next 15 years, Dr. Renzelli received funding from local, state and federal grants to support evidence-based practice implementation and other change management initiatives involving overdose prevention, family programming, patient satisfaction, and staff training and development. As part of the organization’s executive leadership team, she collaborated on quality improvement and systemwide growth and sustainability efforts.
Most recently, Dr. Renzelli’s work within a managed care organization focused on physical and behavioral health integration to improve clinical outcomes, create efficiencies through innovative care models, and reduce health disparities. She has served as a federal grant reviewer and lead evaluator on SAMHSA-funded studies.
She earned her MSW and PhD from the University of Pittsburgh School of Social Work and later returned to complete her MBA with concentrations in operations, strategy, and marketing as a way to fuse both her passion and expertise to help resolve some of the most complex and challenging issues facing vulnerable priority populations.
